Research at Intercom: Thinking Beyond Product

By: Inside Intercom

User research at a tech company typically lives within the product team. Researchers work with product managers and designers to evaluate future product concepts with users, test pre-launch prototypes, and gather user feedback after launch to improve the product. It’s a discipline that’s exploded in… Read more
The post Research at Intercom: Thinking Beyond Product appeared first on Inside Intercom.

Read full article